An exploratory study of the relationship between job insecurity and employee engagement focusing on temporary employees in the retailing industry in the United Kingdom | Case study: Marks and Spencer Group plc

Abstract

The retailing industry has experienced much economic and social turbulence in the past decade, all of which has had a great impact on employees. Employees within the retailing organisation are the face of the business and while they are experiencing job insecurity, they may be reacting with decreased engagement. Organisations need employees; they need a flexible and committed workforce so they must act upon minimising the potential job insecurity experienced by their employees. Within this study, the researcher's aim is to identify the signs of job insecurity within employees and to furthermore analyse the subsequent attitudes and behaviours toward engagement. The dissertation examined job insecurity and employee engagement within Marks and Spencer Group plc.