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Human Resource Management with Artificial Intelligence

Palmu, Emilia (2020)

 
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Palmu_Emilia_Bachelor_Thesis.pdf (842.0Kt)
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Palmu, Emilia
2020
All rights reserved. This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202005149147
Tiivistelmä
This thesis looks at the current state of human resource management (HRM) and how artificial intelligence (AI) has influenced it in the last few years. The current literature provides examples how the effects of this show and how it has changed the way business is conducted. The material used in this paper includes articles and research papers conducted by people working in the field of HRM or AI. These articles include examples that support both pros and cons of this subject. Based on the research it becomes clear that the usage of AI in HRM is not yet that common. Especially among smaller firms that might not benefit from this technology, same way as larger organisations. Those companies that are using this type of technology are reporting positive results and the AI business is growing fast and the research suggests that in the future most technology will include AI features. In HRM, AI can be used in every step of the HRM process. This paper focuses on the primary areas of HRM: recruitment and selection, corporate training, performance management and employee motivation. By improving the working conditions, AI improves satisfaction towards the work as well. It becomes important for businesses and individuals to educate themselves and others on this subject as this will help the technology to evolve faster and help the transition from traditional HRM.
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