A study on outsourcing billing services in Finland
Vuori, Emilia (2011)
Metropolia Ammattikorkeakoulu
2011
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2011060811492
https://urn.fi/URN:NBN:fi:amk-2011060811492
Tiivistelmä
The research question in this dissertation is: “To what extent does literature on the benefits of outsourcing billing match the information gained from companies in Finland and would these companies in fact benefit from outsourcing billing?”
This dissertation will look at the disadvantages and advantages of outsourcing billing as they are expressed in the relevant academic literature and articles in the Finnish media. The purpose of the research question is to identify a literature gap that exists between the two sides, the academic literature and the case study, as the questions look at the differences and then compare which side is more right in the discussion or whether the both sides agree.
This dissertation will look at the disadvantages and advantages of outsourcing billing as they are expressed in the relevant academic literature and articles in the Finnish media. The purpose of the research question is to identify a literature gap that exists between the two sides, the academic literature and the case study, as the questions look at the differences and then compare which side is more right in the discussion or whether the both sides agree.