How culture affects management?

Abstract

The study is about how culture affects management. Culture can have many different meanings. Management has also many different ways to be approached. While doing research about cultures, the study will try to analyze how the culture affects the management. The study starts with a full explanation of the meaning of culture. Some previous analysis and studies are added to illustrate my study on the subject. The effect culture has on management is studied at different levels. The study does not focus on understanding others cultures but on how cultural differences affect the process of doing business and managing. The choice of this topic is related to my two degrees. The hospitality and tourism management degree, I follow in Belgium and the business degree, I follow here at Savonia University of Applied Sciences. By doing this thesis, a link is created between my two studies fields. The survey has been done in collaboration with the Rocco Forte Hotel Chain. A 32 close ended online survey questions based on the theory has been sent to managers of the chain to gather answers concerning how culture affects management. It resulted that employees are aware of the important role playing by culture in business but would like more trainings about it. We can also observe that since this chain is owned by a family, the corporate culture influence the personal culture of the employees.

The thesis is part of my education. The acquisition of knowledge will be useful for my future career. Another objective is to allow the reader to learn something when reading the thesis.