Understanding the occupational stress of multicultural nurses in Southern Finland
Santiago, Joanna Carla (2021)
2021
All rights reserved. This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202104134729
https://urn.fi/URN:NBN:fi:amk-202104134729
Tiivistelmä
Occupational stress can be understood in terms of interpreting the experiences. It is subjective in nature. The study is a qualitative approach of examining the occupational stress experienced by 19 multicultural nurses from Southern Finland. All participants were administered an in-depth structured interview that inquired various aspects of their occupational stress. The data was subjected to reliability and validity review.
Inductive content analysis method was utilized to explore the occupational stress of multicultural nurses. Results were discerned through a conscientious process of data review, data labelling, concept creation, and rectification. Explanations of the data were determined by the respondent's validation to ensure the integrity of the findings.
The study identified mainly mental and emotional impressions of occupational stress. The results showed the causes of both individual and work-related factors. The study showed general findings of stressors that were also experienced by nurses in Southern Finland in general. Lack of resources, role in the organization, work overload, working environment, work schedule, and unrecognition of effort were the identified work-related factors of occupational stress. However, resentment feelings and language barriers were the commonly mentioned sources of occupational stress among multicultural nurses. The coping strategy utilized in stressful circumstances at work by most of the multicultural nurses in Southern Finland was an emotion-focused strategy. A few participants stated that venting out of frustrations, distractions, and relaxation activities were helpful to relieve their stress. The study identified that some respondents directed their anxieties through positive thinking, single-tasking, and focusing on improving the skills to advance their work performance. The study findings can be utilized to further explore the needs, goals, and behaviors of multicultural nurses and how they react and handle occupational stress. The information can help human resources managers to establish strategies to relate to employees with diverse cultural backgrounds.
Inductive content analysis method was utilized to explore the occupational stress of multicultural nurses. Results were discerned through a conscientious process of data review, data labelling, concept creation, and rectification. Explanations of the data were determined by the respondent's validation to ensure the integrity of the findings.
The study identified mainly mental and emotional impressions of occupational stress. The results showed the causes of both individual and work-related factors. The study showed general findings of stressors that were also experienced by nurses in Southern Finland in general. Lack of resources, role in the organization, work overload, working environment, work schedule, and unrecognition of effort were the identified work-related factors of occupational stress. However, resentment feelings and language barriers were the commonly mentioned sources of occupational stress among multicultural nurses. The coping strategy utilized in stressful circumstances at work by most of the multicultural nurses in Southern Finland was an emotion-focused strategy. A few participants stated that venting out of frustrations, distractions, and relaxation activities were helpful to relieve their stress. The study identified that some respondents directed their anxieties through positive thinking, single-tasking, and focusing on improving the skills to advance their work performance. The study findings can be utilized to further explore the needs, goals, and behaviors of multicultural nurses and how they react and handle occupational stress. The information can help human resources managers to establish strategies to relate to employees with diverse cultural backgrounds.