Covid-19 Impact on Elisa Internal IT and Digital Workspace
Butusina, Ulla (2021)
2021
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2021052511135
https://urn.fi/URN:NBN:fi:amk-2021052511135
Tiivistelmä
In order to avoid Covid-19 infections, the government officials recommended Finnish employees to work remotely starting from spring 2020. The Elisa corporation followed this recommendation.
Research was performed for Elisa Oyj. The focus area was the impact of the wide scale transition to remote work on the company internal IT and on the digital work environment. The goal was to get a better understanding of the future digital work environment requirements and how to be prepared for the post Covid-19 period.
The research was started, as part of the Elisa Ideal Work project in autumn 2020, with a survey to the Elisa Corporate Customer unit in the Pasila office. The survey investigated Covid-19 impacts on the work methods and estimations on the future work methods. A second phase of the research was done by interviewing Elisa internal IT key persons and then analyzing the information provided.
Production applications and systems not used in office were out of the scope of the research. Research indicates the key areas to focus on enhancing Elisa internal digital work environment and to meet changing sociological work environment needs both at the office and at home and to offer data to support further enhancement of the office work environment.
According the research, employees think that in the future they will come to office to meet, influence and collaborate with one another while individual work will mostly be done at home. This will have impact on facilities and they should support more modular and adjustable meeting and project spaces. Research indicated also that virtual collaboration tools will replace physical whiteboards as they need to be accessed regardless of location and time. It was also concluded that employees need more support from the employer with ergonomics at home.
Research was performed for Elisa Oyj. The focus area was the impact of the wide scale transition to remote work on the company internal IT and on the digital work environment. The goal was to get a better understanding of the future digital work environment requirements and how to be prepared for the post Covid-19 period.
The research was started, as part of the Elisa Ideal Work project in autumn 2020, with a survey to the Elisa Corporate Customer unit in the Pasila office. The survey investigated Covid-19 impacts on the work methods and estimations on the future work methods. A second phase of the research was done by interviewing Elisa internal IT key persons and then analyzing the information provided.
Production applications and systems not used in office were out of the scope of the research. Research indicates the key areas to focus on enhancing Elisa internal digital work environment and to meet changing sociological work environment needs both at the office and at home and to offer data to support further enhancement of the office work environment.
According the research, employees think that in the future they will come to office to meet, influence and collaborate with one another while individual work will mostly be done at home. This will have impact on facilities and they should support more modular and adjustable meeting and project spaces. Research indicated also that virtual collaboration tools will replace physical whiteboards as they need to be accessed regardless of location and time. It was also concluded that employees need more support from the employer with ergonomics at home.