Crisis Leadership

Abstract

This research aims to shed light on the importance and impact of the leadership and leader role in managing organizations and companies by taking the necessary decisions, especially during crises. The literature review has been studied to show the importance of making the right decisions to face crises through leadership theories along with leaders' personalities, qualities, managerial behaviours, skills, and practical experience. Although the concept of leadership is diverse, and researchers did not agree on one concept, the effect of leadership on others to achieve the goal is considered the prevailing concept. The interviews were used to obtain information and opinions from CEOs and managers on how to manage their organizations and make their decisions to support the research question through the use of the qualitative method of nine questions and analysing the results. We found out that the severity of the crisis, situation riskiness, and level of communication all have the greatest influence on decision-making.