Delivery Process Description and Development Proposals for Global Rolls Center
Keskinen, Aki (2021)
2021
All rights reserved. This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2021060714637
https://urn.fi/URN:NBN:fi:amk-2021060714637
Tiivistelmä
This thesis was done for Global Rolls Center, a department of Valmet Technologies Oy. The goal was to model and investigate the delivery process of Global Rolls Center to identify development topics. This thesis was delimited to the delivery process of Global Rolls Center due to a recognized need for improvement in the delivery process.
Process development in this thesis is based on process management, process modelling and process development theory. The delivery process of Global Rolls Center was modelled, and processes were divided into core and support processes. These processes were investigated and analyzed for recognizing development topics. Working methods for analyzing and searching development topics were project engineer interviews, studying feedback for Global Rolls Center, participating in on-going development projects, participating in
internal meetings, and using discussions from internal meetings as source for identifying development topics.
The result of this thesis was that there were several identified development topics for Global Rolls Center. These topics were discussed with the Global Rolls Center team and development projects were started based on the results of the thesis.
Process development in this thesis is based on process management, process modelling and process development theory. The delivery process of Global Rolls Center was modelled, and processes were divided into core and support processes. These processes were investigated and analyzed for recognizing development topics. Working methods for analyzing and searching development topics were project engineer interviews, studying feedback for Global Rolls Center, participating in on-going development projects, participating in
internal meetings, and using discussions from internal meetings as source for identifying development topics.
The result of this thesis was that there were several identified development topics for Global Rolls Center. These topics were discussed with the Global Rolls Center team and development projects were started based on the results of the thesis.