"digitalisation" - Selaus asiasanan mukaan Opinnäytetyöt (Käyttörajattu kokoelma)
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Digital Transformation in Real Estate Agency: Customer Experience & Satisfaction
(2025)As digital technology continues to evolve, the real estate sector, which has historically depended on personal interaction and physical presence, is currently undergoing significant changes. This thesis explores the digital ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
Impact of Commercial Banks’ Digitalization on the Customer Experience
(2021)The purpose of this thesis was to study the shifts of customer behaviour and how commercial banks have accelerated the digitalization of their services with disruptive technologies adapting to the changes during Covid-19 ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
Integrating digital platforms to accelerate service development : a strategic case study of IGo Travel
(2025)Rapid digitalization of the global market made it imperative for service firms to strategically integrate digital platforms. The objective was to enhance service delivery and customer experience. The thesis studied the ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad
