Supply chain management for e-commerce: establishing and managing an online store in Finland.

Abstract

This thesis work is done with and for the case collaborator, a newly establishing e-commerce in Finland, Arlen Oy. The main goal of this work is to help to understand more of the processes needed for the successful creation of an online store, which includes supply chain management, sourcing, shipping, marketing etc. The theoretical information was mostly obtained in English language from the internet sources, such as articles, blogs and e-books. The list of contents represents the steps by the order of importance for Arlen Oy to create a basic plan for it’s future actions.

Initially the thesis was focused on SCM processes, however, during the time of collaboration, many significant points were added and had to be described in the detail. The outcome of this work is the collection of steps that are required to take, when creating an online store in Finland.