Holistic Execution of Corporate Business Intelligence Strategy in a Heterogeneous Information Management Environment : Case: Landis+Gyr
Tasala, Peter (2014)
Tasala, Peter
Lapin ammattikorkeakoulu
2014
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201402042003
https://urn.fi/URN:NBN:fi:amk-201402042003
Tiivistelmä
The main objective of the thesis is to study the prerequisites for holistic execution of corporate BI strategy in the case company’s heterogeneous IM environment. The focus is on finding out a unified way for managing the business information to support management decision-making in the case company. Additionally, the thesis investigates which technical and organizational prerequisites are necessary for corporate-wide BI strategy execution. The case company, Landis+Gyr, headquartered in Zug, Switzerland, is a global leader in energy management solutions for utilities.
The research method in this study is qualitative. The theoretical framework was created by relevant articles, books and studies. The empirical information was collected through interviews and the writer’s own observations and experiences.
The results of this study suggest that seamless senior management engagement is the key to a successful BI strategy execution. Consistent business information can be achieved through common definitions and increased integration. The value of centralized BI organization and the utilization of standardized BI technology on a corporate level are also relevant findings of the research.
According to the findings, increasing senior management and business engagement in BI initiatives is suggested in the case company. The alignment of BI initiatives with business strategy enhances the strategic importance of BI and enables the creation of information culture. Furthermore, achieving consistency through common definitions, harmonization of the core business processes, source system landscape, and master data, are of significant importance. The establishment of empowered corporate BICC with sufficient resources is equally suggested. Finally, improved BI technology standardization and the implementation of an easy-to-use integrated business information platform to facilitate the growing user expectations are of significant importance.
Further study is required to show if the execution of BI strategy supported by the key prerequisites presented in this research will enable a more optimized approach for consolidating and integrating heterogeneous IM environments.
Chapters containing empirical information are not published in their full length in the Library version, since the case study analysis is regarded as confidential information.
The research method in this study is qualitative. The theoretical framework was created by relevant articles, books and studies. The empirical information was collected through interviews and the writer’s own observations and experiences.
The results of this study suggest that seamless senior management engagement is the key to a successful BI strategy execution. Consistent business information can be achieved through common definitions and increased integration. The value of centralized BI organization and the utilization of standardized BI technology on a corporate level are also relevant findings of the research.
According to the findings, increasing senior management and business engagement in BI initiatives is suggested in the case company. The alignment of BI initiatives with business strategy enhances the strategic importance of BI and enables the creation of information culture. Furthermore, achieving consistency through common definitions, harmonization of the core business processes, source system landscape, and master data, are of significant importance. The establishment of empowered corporate BICC with sufficient resources is equally suggested. Finally, improved BI technology standardization and the implementation of an easy-to-use integrated business information platform to facilitate the growing user expectations are of significant importance.
Further study is required to show if the execution of BI strategy supported by the key prerequisites presented in this research will enable a more optimized approach for consolidating and integrating heterogeneous IM environments.
Chapters containing empirical information are not published in their full length in the Library version, since the case study analysis is regarded as confidential information.