Finding financial capability: M2-Kodit residents´ experiences of housing counseling
Rigo, Nita (2022)
2022
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https://urn.fi/URN:NBN:fi:amk-2022100320742
https://urn.fi/URN:NBN:fi:amk-2022100320742
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ABSTRACT
Nita Rigo
Finding financial capability: M2-Kodit residents’ experiences of housing counseling
51 pages and 3 attachments
October 2022
Diaconia University of Applied Sciences
Bachelor’s Degree Programme in Social Services
Bachelor of Social Services
Y-Foundation is Finland's fourth largest landlord and operates with housing first principle. Y-Foundation's housing stock is divided between Y-Kodit and M2-Kodit. Y-Kodit apartments are meant primarily for those who have trouble getting an ordinary rental home. M2-Kodit offers affordable housing for anyone who is looking for accommodation and meets the tenant selection criteria made by the Housing Finance and Development Centre in Finland. Housing counseling is offered to all residents.
This thesis investigates if housing counseling affected M2-Kodit residents’ financial capability. The thesis also aims to find out if housing counseling served the residents’ needs and how the service could be developed in the future.
The thesis is qualitative research, and the data was collected by interviewing five M2-Kodit residents who had used housing counseling in the past. The data were analyzed by qualitative content analysis.
The research concluded that housing counseling served clients’ needs and, on some level, developed their financial capability. There were no clear development ideas for housing counseling; however, interviews pointed out some crucial elements to be keen on in the future. The study also noted negative feelings raised by seeking assistance and found that the attitudes of the housing counselors significantly impacted the client. Positive interaction and experiences can be seen as developing interest in financial matters. Experiences also influenced how help was accepted and how the interviewees felt about seeking help in the future. Speaking directly, yet respectfully, housing counselors can create a feeling of hope and realization that something can always be done.
Keywords: housing counseling, financial capability, financial social work, housing social work
Nita Rigo
Finding financial capability: M2-Kodit residents’ experiences of housing counseling
51 pages and 3 attachments
October 2022
Diaconia University of Applied Sciences
Bachelor’s Degree Programme in Social Services
Bachelor of Social Services
Y-Foundation is Finland's fourth largest landlord and operates with housing first principle. Y-Foundation's housing stock is divided between Y-Kodit and M2-Kodit. Y-Kodit apartments are meant primarily for those who have trouble getting an ordinary rental home. M2-Kodit offers affordable housing for anyone who is looking for accommodation and meets the tenant selection criteria made by the Housing Finance and Development Centre in Finland. Housing counseling is offered to all residents.
This thesis investigates if housing counseling affected M2-Kodit residents’ financial capability. The thesis also aims to find out if housing counseling served the residents’ needs and how the service could be developed in the future.
The thesis is qualitative research, and the data was collected by interviewing five M2-Kodit residents who had used housing counseling in the past. The data were analyzed by qualitative content analysis.
The research concluded that housing counseling served clients’ needs and, on some level, developed their financial capability. There were no clear development ideas for housing counseling; however, interviews pointed out some crucial elements to be keen on in the future. The study also noted negative feelings raised by seeking assistance and found that the attitudes of the housing counselors significantly impacted the client. Positive interaction and experiences can be seen as developing interest in financial matters. Experiences also influenced how help was accepted and how the interviewees felt about seeking help in the future. Speaking directly, yet respectfully, housing counselors can create a feeling of hope and realization that something can always be done.
Keywords: housing counseling, financial capability, financial social work, housing social work