Supporting the well-being of immigrants in Espoo : a case study of the information point for immigrants
Maacha, Olfa (2022)
Maacha, Olfa
2022
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2022101321187
https://urn.fi/URN:NBN:fi:amk-2022101321187
Tiivistelmä
The goal of this study was to learn about clients' experiences at the Information Point for Immigrants in Espoo. Five participants of various ages and origins were contacted, and the interviews took place in person in the spring of 2022.
The data was gathered using semi-structured questions in this qualitative study. The findings were subjected to thematic analysis. The PERMA model was used as a framework to explore the aspects that support the well-being of the Information Point clients in order to assess the data. Positive feelings, engagement, positive relationships, meaning, and accomplishments were among the themes.
The findings revealed that the five PERMA model features are critical components of pleasure and well-being of the clients of Information Point for Immigrants. Every participant had a different experience, but they all agreed that the support they received made them happier, helped them form positive relationships, felt involved, gave them life significance, and made them feel accomplished. Furthermore, the clients were overly reliant on the information point's services.
The study's findings highlight the need of providing help to immigrants in order for them to retain their well-being and better integrate into Finnish society. This thesis aims to provide the City of Espoo with helpful information on clients' experiences and wants so that current and future services may be better planned and evaluated.
The data was gathered using semi-structured questions in this qualitative study. The findings were subjected to thematic analysis. The PERMA model was used as a framework to explore the aspects that support the well-being of the Information Point clients in order to assess the data. Positive feelings, engagement, positive relationships, meaning, and accomplishments were among the themes.
The findings revealed that the five PERMA model features are critical components of pleasure and well-being of the clients of Information Point for Immigrants. Every participant had a different experience, but they all agreed that the support they received made them happier, helped them form positive relationships, felt involved, gave them life significance, and made them feel accomplished. Furthermore, the clients were overly reliant on the information point's services.
The study's findings highlight the need of providing help to immigrants in order for them to retain their well-being and better integrate into Finnish society. This thesis aims to provide the City of Espoo with helpful information on clients' experiences and wants so that current and future services may be better planned and evaluated.