The Impact of the Internet of Things (IoT) on Inventory Management in Warehouses

Abstract

The paper's purpose is to conduct in-depth research on the impact of the Internet of Things (IoT) on inventory management in Vietnamese warehouses in order to provide a comprehensive picture of the negative and positive effects that IoT implementation has currently brought to the Vietnamese warehousing industry, where Vietnamese organisations are still hesitant in applying new technologies in their warehousing operations. In this study, the author chose Quoc Hung TST Co., Ltd, a Vietnamese manufacturing specialist, as my case company to investigate. The study's primary methodology is qualitative research, which means that the author conducts interviews to collect primary data for the research. Therefore, the interviewees’ practical experiences and opinions on the topic are crucial in the data analysis process because of their realistic reflection of the situation and the users' perspectives. Secondary data, in addition to primary data, are gathered to support the analysis. The final results of the research present the benefits, business opportunities, and challenges of IoT integration in inventory management in warehouses, which allows Vietnamese companies to better understand IoT applications and, as a result, consider deploying this technology in their warehouses. Furthermore, the findings also reveal future trends in IoT technology, which are derived from users' expectations of technological applications to express their perspectives and desires of future IoT applications toward technological organisations. In conclusion, it is expected that this study will shed light on the impact of IoT on inventory management in warehouses, enabling the warehouse industry not only to access advanced IoT applications in inventory management but also to propose creative ideas for technological enterprises to improve their technological products in the future.