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Procurement action plans in semiconductor shortage

Auvinen, Kanya (2023)

 
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Auvinen, Kanya
2023
All rights reserved. This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202305057965
Tiivistelmä
The objective of the study is to propose actions to improve Aventra’s contact chip procurement process due to the globally identified semiconductor shortage. The impact is seen primarily in procurement, production, and sales department. Under perfect circumstances, a JIT inventory system would be the desired management strategy. Consequentially, the supply shortage has made it difficult to achieve a high level of customer satisfaction due to longer production time. The entire smartcard industry is suffering due to this backlash.

Applied action research was selected as the research design combined with qualitative methods by means of method triangulation. The thesis study includes four stages. The first stage is the current state analysis identifying advantages and challenges of the procurement process. The second stage is the conceptual framework, featuring literature review from available best practices to seek improvement suggestions to the challenges encountered in the first stage. The third stage is the co-created initial action plan proposal towards the stakeholder by utilizing findings from the previous stages. The fourth as the final stage is the validation of the initially proposed procurement action plan by gathering feedback from the stakeholders. Additionally, recommendation for potential implementation plan was also documented.

Procurement process advantages and challenges were identified through procurement process map analysis. The findings and action plan proposals were categorized into three subgroups. The three challenge categories were forecast analysis, supplier coordination, and stock and lead time. The chosen academic literature focus on solving the supplier coordination category in practical aspects.

The outcome of this thesis is a list of proposed partial improvement plan including strategical guidelines and action steps which can be implemented to smooth out the procurement process of semiconductor products. All proposed elements are targeted to provide Aventra Oy supplier coordination solutions to cope with the prolonged global semiconductor shortage.
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