Reducing Safety Incidents in Elderly Care Wards by Improving International Nurses’ Language Skills
Malabanan, April; Rebibis, Eric Joe; Mago, Jeseele Mae (2023)
2023
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2023051510862
https://urn.fi/URN:NBN:fi:amk-2023051510862
Tiivistelmä
Purpose and aims: This quality improvement aimed to reduce the impact of language barriers on the delivery of safe nursing care in elderly care wards. The project focused on improving the language skills of international nurses through language training and the use of the Google Translate app. The objective is to reduce the number of safety incidents caused by language barriers in the elderly care ward of Helsinki city Kustaankartano senior care ward, thereby improving the safety and quality of care within six months.
Methods: The study will use the Model for Improvement, which involves two phases: setting aims, establishing what will be measured, and selecting interventions for change, and assessing the intervention using the Plan, Do, Study, Act (PDSA) cycle. Language training will be provided to nurses with limited Finnish language skills, and Google Translate will be used to assist with communication during nursing care. The effectiveness of the intervention will be measured through the HaiPro reporting tool, experiential focus groups consist of 8 registered nurses, and language check-up tests. Data will be collected and analyzed, and any necessary changes to the intervention will be implemented. The study will take place from August 2023 to February 2024, and ethical approval and informed consent were obtained.
Results: The results of the study will be analyzed using thematic analysis, with data gathered through interviews. Two themes will be identified from the analysis. The first theme will focus on Language barriers and safety incidents in elderly care wards. The second theme is about strategies for improving communication, such as the use of google translate application and Finnish language training. All data related to both themes will be carefully coded by the researchers. Overall, the study provides insights into the challenges and strategies for improving communication in elderly care settings with diverse language backgrounds.
Conclusions: The conclusion suggests that language barriers in nursing can pose a safety risk for both patients and nurses and need to be addressed through language training and the use of google translate application. By breaking down language barriers, nurses can provide better care for patients, improve healthcare outcomes, and reduce safety incidents in the elderly care ward.
Methods: The study will use the Model for Improvement, which involves two phases: setting aims, establishing what will be measured, and selecting interventions for change, and assessing the intervention using the Plan, Do, Study, Act (PDSA) cycle. Language training will be provided to nurses with limited Finnish language skills, and Google Translate will be used to assist with communication during nursing care. The effectiveness of the intervention will be measured through the HaiPro reporting tool, experiential focus groups consist of 8 registered nurses, and language check-up tests. Data will be collected and analyzed, and any necessary changes to the intervention will be implemented. The study will take place from August 2023 to February 2024, and ethical approval and informed consent were obtained.
Results: The results of the study will be analyzed using thematic analysis, with data gathered through interviews. Two themes will be identified from the analysis. The first theme will focus on Language barriers and safety incidents in elderly care wards. The second theme is about strategies for improving communication, such as the use of google translate application and Finnish language training. All data related to both themes will be carefully coded by the researchers. Overall, the study provides insights into the challenges and strategies for improving communication in elderly care settings with diverse language backgrounds.
Conclusions: The conclusion suggests that language barriers in nursing can pose a safety risk for both patients and nurses and need to be addressed through language training and the use of google translate application. By breaking down language barriers, nurses can provide better care for patients, improve healthcare outcomes, and reduce safety incidents in the elderly care ward.