The impact of remote working on communication

Abstract

The study explores the impact of remote working on workplace communication, focusing on trust and relationship building, non-verbal communication, and the use of digital tools. Through quantitative surveys and qualitative interviews, a group of remote working employees were studied to understand the challenges and opportunities they face in a virtual work environment. The study found that trust building plays a key role in remote working by facilitating more open and honest communication and reducing misunderstandings and conflicts. The effective use of non-verbal communication helps to convey emotions and information and enhances the quality of work exchanges. In addition, the use of digital tools has a positive impact on work communication, but requires appropriate training and support.

Whilst the findings provide important insights into remote working environments, there are some limitations, including sample limitations, subjectivity and environmental factors. Future research could provide insight into the impact of industry-specific needs and emerging technologies on work communication to provide a more comprehensive understanding and solutions.