Adopting Technological Upgrades in Warehousing: Challenges and Resistance
Kerr, Cody (2023)
2023
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2023112732067
https://urn.fi/URN:NBN:fi:amk-2023112732067
Tiivistelmä
In the current state of many businesses, there are many outdated software and processes that may be limiting the potential of businesses to reach their optimal output results. This thesis aims to understand what solutions could provide more efficient processes and tries to understand why improving these processes is important to staff, customers and businesses themselves. This research sets out to understand how technologies like RFID and AGV improve efficiency in the warehouse and what is the smartest way to invest in upgrading technology.
The study involves interpreting new logistic concepts, research on secondary data, a study of some specific use cases of various sizes of companies and an interview with an expert in the field. The target of this thesis is to help the reader to understand what is needed to drive technology adoption.
The results include a better view of measuring processes, limitations and what drives cost savings and improvement of customer satisfaction. Limitations of the study are that the goals of performance, the working environments, and allocated budgets for adapting technology in businesses are subjective and it is therefore difficult to generalize the results. Further research on this topic would shed light on the potential to increase productivity and staff satisfaction that can be derived from the correct adoption of technology with the inclusion of the staff.
The study involves interpreting new logistic concepts, research on secondary data, a study of some specific use cases of various sizes of companies and an interview with an expert in the field. The target of this thesis is to help the reader to understand what is needed to drive technology adoption.
The results include a better view of measuring processes, limitations and what drives cost savings and improvement of customer satisfaction. Limitations of the study are that the goals of performance, the working environments, and allocated budgets for adapting technology in businesses are subjective and it is therefore difficult to generalize the results. Further research on this topic would shed light on the potential to increase productivity and staff satisfaction that can be derived from the correct adoption of technology with the inclusion of the staff.