Consequences of Hybrid Working on Job Satisfaction in the Finance and Accounting Department

Abstract

Hybrid working is a subject matter that is growing on a faster basis as technology continues to advance. The introduction of hybrid working has created a new way of working where employees are empowered to choose their working environment in a way that suits them best. Therefore, this has created competitive ground among companies, to provide the best hybrid working model to attract talent in the company. Valmet Technologies Ltd is the chosen assignor for the work. The research is about understanding how the introduction of hybrid working has impacted the finance and accounting personnel. The objective of the research is to have an overview of the defined hybrid working model being used as well as to find solutions to the problem areas the personnel faces while working in hybrid working mode. The qualitative research approach was applied in this research to meet the research objectives. Interviews were conducted with seven respondents, enabling the author to gain insight into the factors that impact job satisfaction while working in a hybrid working mode. Data analysis was applied to analyse data collected from the structured interviews, which included open-ended questions. The text was analysed by deducting and presenting themes highlighted by the interviews. The reliability of the research allowed the author to be free from any bias given that they are also the finance and accounting personnel of Valmet Technologies Ltd. Direct quotations were included, respondents received consent on recording and leading questions were avoided. The research approach was of utmost importance because it allowed the respondents to explain in detail the possible changes, they would like to see in the future that could enhance their job satisfaction. Therefore, the categorized themes enabled the author to answer the research questions, as well as provide solutions to the areas that impact the overall morale while working. The themes were categorised as such as communication, work-life balance, sustainability, productivity, self-governance, and performance were among the highlighted points that impact the overall satisfaction on the job.