Exploring the multicultural working environment and cultural adaptation : case: Company X

Abstract

Today's internationalized world has created a workplace with greater diversity and connections for MNCs which resulted in the emergence of cultural adaptation in the workplace. This thesis aimed to explore the multicultural working environment, and cultural adaptation in Company X and aimed to identify its current situation and make recommendations for more proficient cross-cultural management. Furthermore, this study contributes to the advancement of information, strengthens interpersonal communication, and promotes employee collaboration within multinational corporations (MNCs) and local businesses.

The research combined both qualitative and quantitative approaches to examine a sample of 36 employees and managers of Company X. Among these 30 responses were gathered as survey responses, and 6 responses were recorded as interviews. Data collection involved the administration of surveys and conducting interviews. This thesis findings shed light on the cultural adaptation of multinational organizations.

The thesis findings have provided multifaceted insights about not having efficient resources and sup-port to enhance communication channels between different personnel with different language practices, the continuous involvement of the management also has affected the company’s performance in terms of ensuring a multicultural environment with proper cultural adaptation of the local values and norms. In spite of a few issues, this thesis provided Company X with valuable information and instructional insights regarding the improvement of cultural adaptation strategies in their existing operations.