Optimizing Last-Mile Logistics in Sustainable Global Supply Chains

Abstract

The logistics industry has seen a significant evolution in the era of globalization and electronic commerce due to the COVID-19 pandemic, which forces logistic firms to promote and develop appropriate solutions to address the challenges. The delivery process consists of three major stages: first-mile, middle-mile, and lastmile. Nevertheless, this thesis will focus specifically on the last-mile delivery in response to the main question.

This thesis will analyze two separate perspectives: the customer's viewpoint and the company's viewpoint. The purpose of the study is to demonstrate that although the demand is currently increasing slightly, advancements in technology and transportation have enabled us to widen and improve various aspects of our Businesses.

The primary focus of the research plan is on the logistics involved in last-mile delivery. The primary inquiry revolves around the implementation of sustainable last-mile logistics strategies in global e-commerce operations, with the aim of reducing costs, enhancing consumer satisfaction, and mitigating the impact on the environment