Communication Between Nurses and Relatives of Patients in the End-of-Life Care : A Descriptive Literature Review
Cue, Ma Fatima Florelyn; Mateo, Marinell; Razo, Mae Anne Grace (2024)
2024
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https://urn.fi/URN:NBN:fi:amk-2024092525612
https://urn.fi/URN:NBN:fi:amk-2024092525612
Tiivistelmä
This study aims to enhance understanding of communication dynamics between nurses and relatives of patients in end-of-life (EOL) care settings. Through a descriptive literature review, synthesized knowledge provides insights into communication challenges and trends in EOL care. Employing a qualitative approach, data collection focuses on published articles from reputable databases, adhering to inclusion criteria.
Content analysis of 14 selected articles illuminates two main areas: communication between nurses and relatives, and challenges within this communication process. Verbal communication emerges as crucial, with findings emphasizing the importance of nurses initiating discussions, fostering trust, and providing support. Non-verbal cues, such as empathy and body language, also play significant roles in facilitating effective communication.
Challenges identified include communication complexities, wherein vague language and cultural differences hinder understanding. Professional training and development are deemed essential to equip nurses with requisite skills for navigating difficult conversations and fostering collaborative relationships with families. Furthermore, healthcare communication challenges underscore the importance of early and regular EOL planning discussions.
The study contributes valuable insights for enhancing communication practices in EOL care, emphasizing the need for nurse training, clarity in language use, and proactive engagement with families. These findings provide a foundation for improving communication competencies, ultimately enhancing the quality of care and support provided to patients and their loved ones in EOL settings.
Content analysis of 14 selected articles illuminates two main areas: communication between nurses and relatives, and challenges within this communication process. Verbal communication emerges as crucial, with findings emphasizing the importance of nurses initiating discussions, fostering trust, and providing support. Non-verbal cues, such as empathy and body language, also play significant roles in facilitating effective communication.
Challenges identified include communication complexities, wherein vague language and cultural differences hinder understanding. Professional training and development are deemed essential to equip nurses with requisite skills for navigating difficult conversations and fostering collaborative relationships with families. Furthermore, healthcare communication challenges underscore the importance of early and regular EOL planning discussions.
The study contributes valuable insights for enhancing communication practices in EOL care, emphasizing the need for nurse training, clarity in language use, and proactive engagement with families. These findings provide a foundation for improving communication competencies, ultimately enhancing the quality of care and support provided to patients and their loved ones in EOL settings.