Smart campus environments: a multicriteria approach to evaluating the impacts of smart campus features
Attar, Mehran (2024)
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2024101126367
https://urn.fi/URN:NBN:fi:amk-2024101126367
Tiivistelmä
The main objective of this research was to identify the impacts of smart technology implementation on the overall performance of university campuses. Universities are currently facing several challenges, from uncertainty in space demand to financial constraints and having to adapt their environment to meet the changing demands and behaviours of their users (Beckers et al., 2014; Valks et al., 2021). Many universities have started deploying technologies such as the Internet of Things (IoT) and Artificial intelligence (AI) in their campuses to address the challenges mentioned above and meet their objectives. However, despite this rapid transformation, very few studies have been conducted on smart campuses and the role they play in adding value to their stakeholders. Therefore, in addition to the main research goal, this study aimed to fill the gap in the literature by investigating the characteristics and features of smart campus and aligning them with the campus management strategies in terms of value addition.
For the research methodology a qualitative research approach consisting of literature review and case study was adopted. The literature review provided the required knowledge on a topic that is not widely studied and provided support for the empirical findings of the research. The case studies were primarily conducted by doing in-depth interviews with smart campus stakeholders in three Finnish universities. Finally, the findings from both approaches were compared and analysed together to provide answers to the research questions.
The findings from the study showed that smart campus features can impact the campus stakeholders in two ways: 1. by providing smart functionalities to the end-user via smart applications and user interfaces. 2. by providing data to the management for decision-making. This study also identified that the implemented smart features (especially wayfinding and space booking) significantly increase user satisfaction and user productivity. Furthermore, monitoring space use through occupancy and booking data increases space efficiency directly, leading to cost reduction and emission reduction.
For the research methodology a qualitative research approach consisting of literature review and case study was adopted. The literature review provided the required knowledge on a topic that is not widely studied and provided support for the empirical findings of the research. The case studies were primarily conducted by doing in-depth interviews with smart campus stakeholders in three Finnish universities. Finally, the findings from both approaches were compared and analysed together to provide answers to the research questions.
The findings from the study showed that smart campus features can impact the campus stakeholders in two ways: 1. by providing smart functionalities to the end-user via smart applications and user interfaces. 2. by providing data to the management for decision-making. This study also identified that the implemented smart features (especially wayfinding and space booking) significantly increase user satisfaction and user productivity. Furthermore, monitoring space use through occupancy and booking data increases space efficiency directly, leading to cost reduction and emission reduction.