Transforming Knowledge Management in Businesses with Generative AI: Opportunities, Challenges and Solutions

Abstract

In today’s rapidly evolving business landscape, the need for efficient knowledge management (KM) has never been more critical. Companies are overwhelmed with vast amounts of data and information that must be effectively managed and utilized to maintain a competitive edge. Traditional KM methods often fall short, leading to inefficiencies and missed opportunities. Generative AI is emerging as a transformative technology that is revolutionizing the way businesses handle their internal information, driving productivity and fostering innovation.