Generation Z vs. Generation X : analysing resignation trends post-Covid-19

Abstract

Quiet and loud quitting were introduced through TikTok during the post-pandemic era. These trends were embraced especially by Generation Z employees, who have a different perspective on defining success and value pursuing activities outside of work. Generation X employees share a similar mindset, appreciating work-life balance and letting go of the hustle culture during the pandemic. This thesis aimed to determine to what extent Generation Z employees follow these resignation trends and whether Generation X employees behave like this. Examining these two generations' resignation habits aims to contribute to the existing knowledge of generational differences and increase leaders’ awareness of their prejudices toward the younger generation.

The theory section reviews existing literature. It examines previous knowledge of Generation Z and Generation X to understand their behaviour during resignations. The section also explains resignation trends, background, and links to the two generations. The research section outlines the qualitative study's aspects and selected methodologies. The research problem was investigated by conducting thematic interviews with employees from both generations and two HR specialists from a manager's perspective. Conclusions were drawn from recurring answers during interviews. To protect the anonymity of the interviewees, no single participant can be recognised from the study.

Based on the results of this study, Generation X is quiet quitting more often than Generation Z. Loud quitting does not occur frequently, and only one case was found among Generation Z. The findings do not align entirely with previous studies of their occurrence, but this can be explained by not having a theoretical background for the phenomena and different parties having different interpretations of them. Generational differences could be found in expectations of working life and communication during the resignation process.

Further studies with a bigger sample size of these two generations and the addition of millennials are recommended for a more comprehensive view of generational differences. The topic could be reviewed in a few years to see if the resignation trends have become part of daily life.