Adaptation of ERP by Small and Medium-Sized Enterprises (SMEs) in Pakistan : Challenges and Opportunities
Razzaq, Adeel; Wali, Moiz Shah (2025)
2025
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https://urn.fi/URN:NBN:fi:amk-2025051210943
https://urn.fi/URN:NBN:fi:amk-2025051210943
Tiivistelmä
Adoption of ERP in SME is the trend, which is growing around the world, and it presents the unique challenges as compared to the large enterprise. SME lack the technical and financial resources required for the implementation of ERP. In the developed economies, SMEs may benefit from the IT infrastructure, incentives of the government and the well-established technology that may facilitate the adoption of ERP.
Additionally, the review identifies gaps in knowledge and makes a foundation in understanding the strategic possibilities for ERP systems in supporting SME growth and competitiveness in Pakistan.
The research team will perform purposive sampling to obtain participants who understand ERP systems and their implementation in small and medium enterprises. The data collection approach used in this study provides flexible guideline structures that allow investigators to invent new questions, based on the new investigative directions they can generate based on survey results.
A reflective journal will serve to monitor analytical decisions while minimizing researcher bias. Using these method researchers can create findings that stem from participant experiences while they simultaneously support both theoretical development and practical ERP research.
This paper considers and outlines the most important challenges that obstruct Pakistani SMEs from adopting and successfully implementing of ERP systems through the growth experiences of five live companies: Daraz.pk, Khaadi, Techlogix, PharmEvo Pvt Ltd, and TCS. The experience of each company adopting ERP was faced with different types of barriers including, financial, organizational and technical barriers, which are common challenges, identified within the broader SME sector of Pakistan.
Additionally, the review identifies gaps in knowledge and makes a foundation in understanding the strategic possibilities for ERP systems in supporting SME growth and competitiveness in Pakistan.
The research team will perform purposive sampling to obtain participants who understand ERP systems and their implementation in small and medium enterprises. The data collection approach used in this study provides flexible guideline structures that allow investigators to invent new questions, based on the new investigative directions they can generate based on survey results.
A reflective journal will serve to monitor analytical decisions while minimizing researcher bias. Using these method researchers can create findings that stem from participant experiences while they simultaneously support both theoretical development and practical ERP research.
This paper considers and outlines the most important challenges that obstruct Pakistani SMEs from adopting and successfully implementing of ERP systems through the growth experiences of five live companies: Daraz.pk, Khaadi, Techlogix, PharmEvo Pvt Ltd, and TCS. The experience of each company adopting ERP was faced with different types of barriers including, financial, organizational and technical barriers, which are common challenges, identified within the broader SME sector of Pakistan.