Decision Support Systems Implementation Approaches for Enhanced Decision Making Capabilities in Precision Manufacturing

Abstract

Implementation and optimization of Decision Support Systems (DSS) in corporations engaging in micromachining projects and facing growth, the work focuses on understanding how DSS are best utilized in precision manufacturing environments and how the advancements in software technology helps branches of this nature optimize operations at a micro and macro level. This work is mainly contextualized by a case study focused on NTN's Sentinel One bearing production line, the case’s main premise is that this particular manufacturing department experienced a significant increase in demand, which required management to revamp their DSS from a generic ECC version to SAP S4 CORE106. Based on this premise the primary angle of this project is to go over the implementation process of updating the department’s DSS system while measuring the effectiveness of each decision. It also discuses various development alternatives based on different corporate needs which may arise (e.g., SDLC, rapid prototyping, end-user development) always keeping in mind that innovation in this industry is dependent to setting user friendly systems where the front end has priority over the back-end. This work will therefore discuss ways to customize a DSS to make a system more adaptable to users.