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Supply Chain Optimization Through Digital Transformation: A Literature Survey

Bhavsar, Gayatriben (2025)

 
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Bhavsar, Gayatriben
2025
All rights reserved. This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2025061022231
Tiivistelmä
As professionals across various fields have noted, digital transformation has become a driver for improving supply chain management. In this thesis, the focus is on how contemporary digital innovations like Artificial Intelligence, the Internet of Things (IoT), blockchain, and robotic process automation have been incorporated to improve supply chain efficiency, visibility, responsiveness, and overall effectiveness.

The purpose of the study was to analyse the scope of scholarly work considering digital transformation in supply chains, determine recurring concepts, strategies, and tools, along with their defining issues, primary constituents, and unaddressed research problems. This was useful to understand how digitally focused initiatives are trying to impact the traditional models and frameworks in their basic structures.

A systematic review of the literature was completed based on reviewed articles published during the last ten years. This study targeted desktop research; therefore, empirical case studies or technical implementation studies were not included. As stated in the findings, there is evidence that a large number of organisations have adopted some aspects of digital tools; however, gaps in the strategic integration of these tools pose great challenges. Furthermore, the results highlight that the lack of clearly defined performance objectives, coupled with rigid organisational change frameworks, impedes the effectiveness of digitisation initiatives.

This thesis aims to enhance the understanding of the existing academic landscape and construct pragmatic propositions for subsequent investigations.
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