Subcontracting Management Process Improvement Proposal for the Case Company
Kahelin, Miska (2025)
2025
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2025082124063
https://urn.fi/URN:NBN:fi:amk-2025082124063
Tiivistelmä
The objective of this thesis was to propose an improved subcontracting management process for the case company. The case company had a business challenge in the subcontracting management process because one key subcontractor (subcontractor x) did not deliver parts on time according to the schedule set in the ERP. This caused difficulty in production planning when the parts sometimes arrived late and sometimes too early. Delays had a negative impact on the case company's compliance with its own delivery times.
To achieve the objective of the thesis, the applied action research approach was utilized, and the thesis was divided into four different stages. In the first stage, a current state analysis was conducted to identify the strengths and weaknesses in the current subcontracting management process, based on which the key weakness for the thesis was selected. In the second stage, improvement ideas for the selected key weakness were sought from the relevant literature and based on these, the conceptual framework of the thesis was created. In the third stage, the initial subcontracting management process improvement proposal was created based on current state analysis, literature and stakeholders. In the fourth stage, the validation of the proposed improved subcontracting management process was performed with the help of stakeholder feedback, and based on this, the final subcontracting management process improvement proposal for the case company was created.
As an outcome of the thesis, the case company's subcontracting management process was improved, and subcontractor x's incorrect delivery dates were made to be more accurate in the case company's ERP by improving the information flow between the procurement specialist, subcontractor x, and the production planner with the help of the progress report.
To achieve the objective of the thesis, the applied action research approach was utilized, and the thesis was divided into four different stages. In the first stage, a current state analysis was conducted to identify the strengths and weaknesses in the current subcontracting management process, based on which the key weakness for the thesis was selected. In the second stage, improvement ideas for the selected key weakness were sought from the relevant literature and based on these, the conceptual framework of the thesis was created. In the third stage, the initial subcontracting management process improvement proposal was created based on current state analysis, literature and stakeholders. In the fourth stage, the validation of the proposed improved subcontracting management process was performed with the help of stakeholder feedback, and based on this, the final subcontracting management process improvement proposal for the case company was created.
As an outcome of the thesis, the case company's subcontracting management process was improved, and subcontractor x's incorrect delivery dates were made to be more accurate in the case company's ERP by improving the information flow between the procurement specialist, subcontractor x, and the production planner with the help of the progress report.