Evaluating desk sensor value for smart offices in the post-pandemic return-to-office era
Danilova, Anastasiia (2025)
2025
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2025101626071
https://urn.fi/URN:NBN:fi:amk-2025101626071
Tiivistelmä
This study evaluates the potential values of desk sensors in the context of post-pandemic return to office (RTO) trends and their role in shaping the future of smart workplaces.
The research commissioning company is Framery, a Finnish market leader in office pods and an emerging player in smart office solutions. The purpose of this qualitative study is to analyze customer demand, perceived value, and the strategic fit of desk sensors within Framery’s digital ecosystem and, as a conclusion, to assess whether such a product aligns with the global trends.
The theoretical part of this study explores how new technologies spread, how organizations evaluate their strategic fit, how products meet market demand, and how scenario planning can be used to prepare for future uncertainties. The empirical research was based on 10 semi-structured interviews with key stakeholders across industries and geographies. Thematic analysis was used to identify recurring patterns and themes.
The results show that desk sensors are viewed as sustaining innovations, as well as that the adoption is positioned between early adopters and early majority. Customers’ main values lie in accuracy, anonymity, and ease of deployment, and they see integration into broader systems as essential. Scenario planning revealed the need for data-driven solutions. Overall, desk sensors can support Framery’s digital strategy when integrated into a Framery Connect platform and targeted at large, hybrid-heavy enterprises.
The research commissioning company is Framery, a Finnish market leader in office pods and an emerging player in smart office solutions. The purpose of this qualitative study is to analyze customer demand, perceived value, and the strategic fit of desk sensors within Framery’s digital ecosystem and, as a conclusion, to assess whether such a product aligns with the global trends.
The theoretical part of this study explores how new technologies spread, how organizations evaluate their strategic fit, how products meet market demand, and how scenario planning can be used to prepare for future uncertainties. The empirical research was based on 10 semi-structured interviews with key stakeholders across industries and geographies. Thematic analysis was used to identify recurring patterns and themes.
The results show that desk sensors are viewed as sustaining innovations, as well as that the adoption is positioned between early adopters and early majority. Customers’ main values lie in accuracy, anonymity, and ease of deployment, and they see integration into broader systems as essential. Scenario planning revealed the need for data-driven solutions. Overall, desk sensors can support Framery’s digital strategy when integrated into a Framery Connect platform and targeted at large, hybrid-heavy enterprises.