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Donation Safety Check : From paper questionnaire to electronic questionnaire. From the perspectives of blood donation nursing staff

Savage, Ruth (2025)

 
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Savage, Ruth
2025
All rights reserved. This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2025120331797
Tiivistelmä
Blood donation services are moving to electronic donor health questionnaires, but little research explores nursing staff perspectives on this change.

This study examined nursing staff views on introducing electronic donor safety check (eDSC) questionnaires in NHS Blood and Transplant (NHSBT) services. It focused on the benefits, challenges, and essential implementation factors.

A qualitative descriptive design was employed using focus group interviews with nine experienced blood donation nursing professionals across NHSBT sites in England. All participants had at least twelve months' experience in blood donation. Data were collected via Microsoft Teams and analysed thematically following Maclean's seven-step framework.

Six core themes emerged, centred on blood donation nursing staff: Transformation and Implementation, Staff Adaptation and Training, Communication and Information Quality, Accessibility and Inclusive Design, Operational Efficiency and Safety, and Human-Centred Care and Experience.

Nursing staff viewed eDSC as both inevitable and beneficial, anticipating improvements in safety, screening accuracy, and data integrity. However, participants highlighted critical requirements for success, including comprehensive training, robust technical infrastructure, and inclusive design accommodating diverse donor needs. Importantly, participants emphasised that electronic systems should augment—not replace—clinical expertise, maintaining the human connection essential to quality donor care.

This study demonstrates that effective eDSC implementation depends not only on technology but on strong organisational support, training, and inclusive system design. These findings provide targeted recommendations for NHSBT and similar services, advancing understanding of digital transformation and supporting safer, more effective donor care.
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