The Role of transparent communication in employee satisfaction and operational efficiency : A Study in the Hospitality Industry

Abstract

Overall, it can be concluded that transparent leadership communication is a powerful tool. It is not an administrative job, but rather a strategic job that engenders a virtuous circle. Clarity from leaders creates trust, which leads to increased employee satisfaction, which enables better standards of teamwork and operational excellence. For the hospitality industry and beyond, adopting a stance of transparent communication is a guaranteed means of creating a motivated, efficient and hardy workforce, which is, ultimately, the key to sustained organizational success.