Selection Criteria of Warehouse Management Systems (WMS) For Small and Medium Enterprises (SMEs)
Al-Latfei, Salem (2026)
2026
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202603063867
https://urn.fi/URN:NBN:fi:amk-202603063867
Tiivistelmä
This thesis aims to develop a practical technical framework for selecting Warehouse Management Systems (WMS) specifically for SMEs. The research tackles the common hurdles of digital transformation within logistics, with a particular focus on how smaller firms can balance advanced functionality against limited operational resources.
The study employed a qualitative research methodology, drawing on a thorough review of academic literature and recent industry reports. Throughout the process, three distinct WMS categories, Basic, Intermediate, and Enterprise systems, were analyzed and compared. These systems were evaluated based on four essential criteria: Ease of Use, Integration capabilities, Cloud Support, and Scalability.
Findings indicate that "Intermediate Integrated Systems" offer the most effective technical compromise for the SME sector. A significant outcome of this work is the creation of a selection checklist, designed to help managers verify API connectivity and user interface standards before committing to a platform.
Ultimately, this study provides SMEs with the tools needed to make more informed software procurement decisions. It is recommended that businesses prioritize open API architectures and perform user-centric trials to ensure long-term scalability and smoother staff adoption.
The study employed a qualitative research methodology, drawing on a thorough review of academic literature and recent industry reports. Throughout the process, three distinct WMS categories, Basic, Intermediate, and Enterprise systems, were analyzed and compared. These systems were evaluated based on four essential criteria: Ease of Use, Integration capabilities, Cloud Support, and Scalability.
Findings indicate that "Intermediate Integrated Systems" offer the most effective technical compromise for the SME sector. A significant outcome of this work is the creation of a selection checklist, designed to help managers verify API connectivity and user interface standards before committing to a platform.
Ultimately, this study provides SMEs with the tools needed to make more informed software procurement decisions. It is recommended that businesses prioritize open API architectures and perform user-centric trials to ensure long-term scalability and smoother staff adoption.