Occupational Safety Management Framework for Healthcare and Social Assistance Service Providers
Edorisiagbon, James (2015)
Metropolia Ammattikorkeakoulu
2015
Creative Commons Attribution 1.0 Finland
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201505259938
https://urn.fi/URN:NBN:fi:amk-201505259938
Tiivistelmä
This thesis focuses on improving safety management for healthcare and social assistance service providers who deliver healthcare for patients and client in Healthcare and Social centers and homes. The quality of these provided services is dependent heavily on attitudes and well-being of its care workers and staff. Therefore, healthcare and social assistant workers’ (HCSA) safety is crucial to the quality of patient care, though it remains a challenge in countries of various levels of development. The purpose of this study is to investigate and improve HCSA workers’ safety management and safety culture in Invalidiliitto Järvenpää healthcare center and nursing homes.
To reach this objective this study, first, finds out the current state of safety and its effects on the ability of Case organization healthcare and social assistants workers to carry out their duties. In parallel, the study searches for best practice from existing best practice and literature. Based on the findings, the study draws out a safety management framework to improve the current state of safety at work and enhance the safety awareness and culture of Järvenpää’s HCSA workers and managers.
Methods: Safety attitude questionnaire were used for collecting information’s.72 were distributed to healthcare workers and social assistants at work present during the distribution period and collected after three weeks. After completion of data collection, in keeping up with the analytic technique of the originators of the SAQ calculation of safety attitude for each of the safety factors listed.
Results: 72 questionnaires were distributed and 72 questionnaires were returned giving it a 100 percent response rate. Data’s were analyzed using descriptive statistical percentages and frequencies. Results showed that healthcare is a stressful profession and that the perceived personal safety of its workers constructs strong environmental, social, physical and biological stressor which plays an important role in the constant accident and mishaps that takes place in this area of healthcare.
Conclusion: Future research should be directed to the construct of perceived personal safety arising from healthcare and care homes working environment. Also it worth’s studying on how stress/burnout and other unsafe practice/hazards could be alleviated or prevented with proper safety process and management.
To reach this objective this study, first, finds out the current state of safety and its effects on the ability of Case organization healthcare and social assistants workers to carry out their duties. In parallel, the study searches for best practice from existing best practice and literature. Based on the findings, the study draws out a safety management framework to improve the current state of safety at work and enhance the safety awareness and culture of Järvenpää’s HCSA workers and managers.
Methods: Safety attitude questionnaire were used for collecting information’s.72 were distributed to healthcare workers and social assistants at work present during the distribution period and collected after three weeks. After completion of data collection, in keeping up with the analytic technique of the originators of the SAQ calculation of safety attitude for each of the safety factors listed.
Results: 72 questionnaires were distributed and 72 questionnaires were returned giving it a 100 percent response rate. Data’s were analyzed using descriptive statistical percentages and frequencies. Results showed that healthcare is a stressful profession and that the perceived personal safety of its workers constructs strong environmental, social, physical and biological stressor which plays an important role in the constant accident and mishaps that takes place in this area of healthcare.
Conclusion: Future research should be directed to the construct of perceived personal safety arising from healthcare and care homes working environment. Also it worth’s studying on how stress/burnout and other unsafe practice/hazards could be alleviated or prevented with proper safety process and management.