Capturing Initiatives in an MRO Organization
Karlsson, Tommi (2015)
Metropolia Ammattikorkeakoulu
2015
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2015052811165
https://urn.fi/URN:NBN:fi:amk-2015052811165
Tiivistelmä
This study generates a tailored initiative capturing process to be used in the case company context. The case company currently does not have an initiative process in place but due to a high level of commitment and expertize of the shop floor specialists, and various ways of evaluating the employee initiatives, there is a clear requirement to generate a standardized process to use with the initiatives.
Due to the qualitative nature of the study and high involvement of employees from various departments within the case company, the selected research method is an extensive case study. The research design is a five-step approach that collects data from the case company and combines the company findings with the best practice for initiative processes, motivation, and employee involvement.
The outcome of this study is a process that captures, evaluates, implements and documents the employee initiatives. The process is approved by the top management and is ready for implementation. The initiative process that is formed from five sub-processes is supported by a template to be used for submitting initiatives, and performance indicators for managers.
The initiative process generated in this study helps the employees and managers of the case company to get the employee initiatives documented, evaluated and implemented, thus increasing employee motivation through involvement, and creating a foundation for continuous improvement and possibility for financial benefits for the case company.
Due to the qualitative nature of the study and high involvement of employees from various departments within the case company, the selected research method is an extensive case study. The research design is a five-step approach that collects data from the case company and combines the company findings with the best practice for initiative processes, motivation, and employee involvement.
The outcome of this study is a process that captures, evaluates, implements and documents the employee initiatives. The process is approved by the top management and is ready for implementation. The initiative process that is formed from five sub-processes is supported by a template to be used for submitting initiatives, and performance indicators for managers.
The initiative process generated in this study helps the employees and managers of the case company to get the employee initiatives documented, evaluated and implemented, thus increasing employee motivation through involvement, and creating a foundation for continuous improvement and possibility for financial benefits for the case company.