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A new conceptual framework for memorable Airbnb experiences: guests’ perspectives
(Emerald, 2021)Purpose This qualitative study aims to explore the activities that guests perform while staying in Airbnbs, emotions associated with these experiences and the components of memorable Airbnb experiences. Design/method ... -
Determinants of the continuance intention of Airbnb users: consumption values, co-creation, information overload and satisfaction
(Emerald, 2019)This study examines the relationships among the dimensions of consumption values (functional, social and emotional), co-creation, information overload, satisfaction and continuance intention derived from the use of the ... -
Interactive value formation: Drivers and outcomes from Airbnb guests’ perspectives
Scandinavian Journal of Hospitality and Tourism : 3.10.2020 (Taylor & Francis, 2020)This study explores interactive value formation, particularly the Received 5 May 2020 underlying drivers of three value outcomes in the Airbnb context: Accepted 22 September co-creation, co-destruction and co-recovery. The ... -
Negative memorable experience: North American and British Airbnb guests’ perspectives
Tourism Review : ahead-of-print (Emerald, 2020)Abstract Purpose – This paper aims to explore the components of a negative memorable Airbnb experience. Design/methodology/approach – Two studies of North American and British nationals were conducted online using an ...
