The emotional intelligence skills managers valued by recruiters and how to develop them

Abstract

The purpose of this paper is to explore and evaluate which emotional intelligence skills recruiters value the most when they recruit new managers in Finland and in the Western world, and to make suggestions on how these skills can be developed. On the basis of the research conducted with mixed-methods approach, the most valued emotional intelligence skills were interpersonal relationship skills, independence, self-awareness, social responsibility, assertiveness, flexibility, optimism, happiness, and stress tolerance.