Evaluation of Information Technologies in Modern Supply Chain Systems

Abstract

This bachelor’s thesis gives evaluation of information technologies being used in modern supply chain systems. The case company, Company X, presents itself as such one company that plays a key role in sea freight consolidation and sea transportation in the Nordic region. Company X uses, innovative IT solutions in its daily operations but still looking forward to developing in this direction. This fact gives Company X the possibility to update operations and build a foundation for future development in this area. Qualitative case analysis was the research tool used in this study. The export / import operations handling system of the case company was analyzed and evaluated using related literature review and qualitative analysis method. The literature survey covered topics related to Information Technology innovations in supply chain systems. Qualitative research included data method of direct participating observation. Direct participating observation was conducted in case company´s export and import unit where the processing of shipments appears. This work defines various IT used in supply chain systems, discuss the impact, benefits and challenges organizations face during implementing information technologies and proposes an evaluation and optimization considerations that will help companies in general and Company X to eliminate present barriers as well as improve internal operational correctness and performance. The purpose of the evaluation and optimization plan is to reduce holes in the existing structure of shipment handling system.