Digital transformation of mental health care : case study of virtual mental health clinic
Blažinčić, Helena (2022)
Blažinčić, Helena
2022
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2022053113656
https://urn.fi/URN:NBN:fi:amk-2022053113656
Tiivistelmä
The WHO for the Europe region have been struggling with the surge in mental health illness occurrences among children and adolescents in the past decade. Statistics confirm that globally depression and anxiety disorders are among the top five causes of the overall disease burden and that suicide is the leading cause of death among adolescents, with disadvantaged youth being particularly affected. Some European regions have begun trialing initiatives that could offer wide- spread services for anyone in need of specialized mental health care, via digital tools. Given that the forecasted cost of mental health services by 2030 is $6 trillion, implementation of a technology-based solution is one way of combatting the rising cost and need for widespread, accessible mental health services. The aim with this research was to investigate the potential of using telehealth as a supportive treatment tool in health care, with a focus on mental health. To identify the benefits of virtual clinics in general, to find which mental health care treatment procedures can be transferred online, identify the top needs set by patient, parent/caregiver, and healthcare provider (HCP) and determine feasibility and usability of such a (digital) service. To validate the value of digital health services in the mental healthcare sector, in the form of virtual mental health clinics, semi structured interviews were conducted with patients, caregivers, and healthcare providers throughout week 43 in October 2021 at the Neuropsychiatric hospital Dr. Ivan Barbot Popovača in Croatia.
The results confirmed there is a need and a willingness to support the use of digital tools (e.g., telehealth and supportive tools as trackers or reminders, educational components etc.) among respondents; especially when they live remotely or within a lower socioeconomic group.
The recommendation is to investigate the type of experience and user interface individuals in need of digital health services would benefit from and how to make it as accessible, user friendly, reliable, and secure, with a focus on incorporating the requirements of those using a virtual mental health clinic tool in their daily routine.
The results confirmed there is a need and a willingness to support the use of digital tools (e.g., telehealth and supportive tools as trackers or reminders, educational components etc.) among respondents; especially when they live remotely or within a lower socioeconomic group.
The recommendation is to investigate the type of experience and user interface individuals in need of digital health services would benefit from and how to make it as accessible, user friendly, reliable, and secure, with a focus on incorporating the requirements of those using a virtual mental health clinic tool in their daily routine.
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