Usability testing of Sauraha website
Thapa, Kripesh (2016)
2016
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202402072629
https://urn.fi/URN:NBN:fi:amk-202402072629
Tiivistelmä
The aim of this thesis was to improve the quality of the website, to increase the efficiency, productivity, user friendliness as well as minimize the number of errors encountered by the users while navigating the site. Making the website easier to use benefits the company to know which parts customers would select the most. The owner of the company would be able to redesign their website, add new features to target certain customers, edit an unclear or confusing feature and get information on a lacking content or features from the users.
The test was done according to the “Thinking Aloud” test method and to collect and analyze the results, five different individuals having some technical knowledge were participated in the usability test. The participants were tested in a different time schedule in a well managed testing room. All the tasks done by the participants were recorded by the Morae Software during the test and this software was totally invisible to the test participants. It helped to find out the most lacking areas and whether the test users have the same type of usability problems on the website or not.
After the usability test was completed, the results were analysed and compiled into a report, which contains actionable recommendations for fixing the observed issues from the test users with the website. Although the website was easy to use, user friendly and had some problems, the prototype visual version of the redesigned website was made and handed to the client.
The test was done according to the “Thinking Aloud” test method and to collect and analyze the results, five different individuals having some technical knowledge were participated in the usability test. The participants were tested in a different time schedule in a well managed testing room. All the tasks done by the participants were recorded by the Morae Software during the test and this software was totally invisible to the test participants. It helped to find out the most lacking areas and whether the test users have the same type of usability problems on the website or not.
After the usability test was completed, the results were analysed and compiled into a report, which contains actionable recommendations for fixing the observed issues from the test users with the website. Although the website was easy to use, user friendly and had some problems, the prototype visual version of the redesigned website was made and handed to the client.