Study of the employee engagement : Company X and the Generation Y
Tytärniemi, Laura (2019)
2019
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2024052716220
https://urn.fi/URN:NBN:fi:amk-2024052716220
Tiivistelmä
The commissioner of this thesis is a Northern manufacturer, focused solely on performance – being the best manufacturer on its’ own field of work. As many researchers have proved, how engaged the employees are is lined up with the performance level of the company. The purpose of this thesis is to find out how to increase the employee engagement level inside the case company x.
By the year 2020, the generation Y will be the biggest group in the world of work. In this company, this generation is widely present in each department of the company. To support the main research question, the engaging factors that have an impact on employee engagement for generation Y are examined.
Engaged employees are those who are involved in, enthusiastic about and truly committed to their work and workplace. These type of employees lead to higher level of productivity, safety and trust. In order to find out the current engagement level inside the engineering department of company X, and to reveal how the current engagement level could possibly be increased, a qualitative research method was chosen by conducting a case study research with in-depth interviews inside the engineering department of the case company.
The theoretical framework is collected from various books, articles and web pages. The theoretical part begins with introducing the concept, employee engagement, the possible factors affecting on it and the effects it has to the organization. After that, the generational aspect of the employee engagement is presented and the generation Y’s relation to work will be further discussed.
According to the interviews, the meaningfulness of job, great atmosphere in the community of work and good relationships with managers were important factors of engagement inside the engineering department. The respondents indicated some factors, which had not been predicted to be as important to them as they revealed to be during the conversations, such as very high level of appreciation and impact of the colleagues and the engaging relationship between employees and the CEO of the company. In addition, it was interesting that the same areas of work were increasing and decreasing the level of engagement, such as freedom of doing work.
In the future the employee engagement inside this case company could be researched with the nationality aspect as this company is having employees from all around the world. The results of this study give beneficial suggestions for the commissioner on how to increase employees’ engagement level inside the organization.
By the year 2020, the generation Y will be the biggest group in the world of work. In this company, this generation is widely present in each department of the company. To support the main research question, the engaging factors that have an impact on employee engagement for generation Y are examined.
Engaged employees are those who are involved in, enthusiastic about and truly committed to their work and workplace. These type of employees lead to higher level of productivity, safety and trust. In order to find out the current engagement level inside the engineering department of company X, and to reveal how the current engagement level could possibly be increased, a qualitative research method was chosen by conducting a case study research with in-depth interviews inside the engineering department of the case company.
The theoretical framework is collected from various books, articles and web pages. The theoretical part begins with introducing the concept, employee engagement, the possible factors affecting on it and the effects it has to the organization. After that, the generational aspect of the employee engagement is presented and the generation Y’s relation to work will be further discussed.
According to the interviews, the meaningfulness of job, great atmosphere in the community of work and good relationships with managers were important factors of engagement inside the engineering department. The respondents indicated some factors, which had not been predicted to be as important to them as they revealed to be during the conversations, such as very high level of appreciation and impact of the colleagues and the engaging relationship between employees and the CEO of the company. In addition, it was interesting that the same areas of work were increasing and decreasing the level of engagement, such as freedom of doing work.
In the future the employee engagement inside this case company could be researched with the nationality aspect as this company is having employees from all around the world. The results of this study give beneficial suggestions for the commissioner on how to increase employees’ engagement level inside the organization.