Requirements management in Port cranes delivery projects
Mohamed, Naser (2025)
2025
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202503134182
https://urn.fi/URN:NBN:fi:amk-202503134182
Tiivistelmä
In organizations, effective project requirements management is critical for ensuring a successful project execution, improving collaboration across departments, minimizing delays, and increasing customer satisfaction. This thesis, executed in Konecranes, which is a world leader in Port crane manufacturing aims to assess the current practices in managing and documenting project requirements and identifying the areas of improvement.
The objective is to identify the gaps in the requirement management process and suggest corrective actions based on the findings that can enhance the process by establishing a more structured approach to requirement management. The research of this thesis is based on both qualitative and quantitative methods. A survey was conducted, and responses were gathered from key stakeholders involved in the project execution, in addition to some interviews with them. The theoretical framework investigates project management methodologies, knowledge assessment, and best practices in requirement engineering.
The results show some significant gaps in documentation consistency, communication between departments, and requirements tracking. Key challenges include inconsistent documentation practices, overlooked requirements during project handover from sales to project management, and lack of systematic follow-up. Additionally, a part of the respondents highlighted the need for improved tools and processes and better
integration of existing systems such as Microsoft SharePoint.
From the findings, we can conclude that strengthening requirement documentation, improving communication, and implementing standardized tracking actions would significantly improve project requirement management efficiency. Recommendations include but are not limited to, implementing a centralized database for requirements tracking, involving project managers and lead engineers in sales meetings in an early phase of the project, and adopting the usage of the RACI chart within the organization. By implementing these recommendations, the organization can optimize requirement management and reduce inefficiencies.
The objective is to identify the gaps in the requirement management process and suggest corrective actions based on the findings that can enhance the process by establishing a more structured approach to requirement management. The research of this thesis is based on both qualitative and quantitative methods. A survey was conducted, and responses were gathered from key stakeholders involved in the project execution, in addition to some interviews with them. The theoretical framework investigates project management methodologies, knowledge assessment, and best practices in requirement engineering.
The results show some significant gaps in documentation consistency, communication between departments, and requirements tracking. Key challenges include inconsistent documentation practices, overlooked requirements during project handover from sales to project management, and lack of systematic follow-up. Additionally, a part of the respondents highlighted the need for improved tools and processes and better
integration of existing systems such as Microsoft SharePoint.
From the findings, we can conclude that strengthening requirement documentation, improving communication, and implementing standardized tracking actions would significantly improve project requirement management efficiency. Recommendations include but are not limited to, implementing a centralized database for requirements tracking, involving project managers and lead engineers in sales meetings in an early phase of the project, and adopting the usage of the RACI chart within the organization. By implementing these recommendations, the organization can optimize requirement management and reduce inefficiencies.