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Improving Customer Home-like Feeling Through Service Design
(Laurea-ammattikorkeakoulu, 2015)
This thesis project was commissioned by Original Sokos Hotel Albert to investigate the hotel’s needs and customer demands. The aim of the project is to understand the connection between customer expectations and business ...
Establishment of a Vietnamese Restaurant in Rauma, Finland – A Business Idea
(Laurea-ammattikorkeakoulu, 2016)
The market for the ethnic food service industry in Finland, including the port city Rauma, is constantly growing, as a result of the increase in the ethnic population, influences of multiculturalism, and changes in lifestyles ...
Cultural Perspective of Tourism in Nepal
(Laurea-ammattikorkeakoulu, 2011)
This Bachelor’s thesis is conducted with the main objective of understanding the perspective of culture and its impact on the tourism industry of the host country i.e. Nepal. Furthermore, it will help to gain insight about ...
Zarathushtra and Corporate Social Responsibility
(Laurea-ammattikorkeakoulu, 2015)
Implementing ancient wisdom, in order to bring new achievements and improvements in social science has been always taken into consideration by different writers, scholars, as well as stu-dents. In this period of time that ...
Latvia as a Summer Festival Destination to Finnish Tourists
(Laurea-ammattikorkeakoulu, 2016)
The subject of the Bachelor’s thesis is Latvia as a Summer Festival Destination to Finnish tourists. The aim of this thesis is to find out if Latvia is known for its summer Festivals and how to improve their marketing. ...
HOW TO INTEGRATE EXCHANGE STUDENT INTO FINNISH SOCIAL LIFE : How to integrate exchange students into Finnish social life
(Laurea-ammattikorkeakoulu, 2015)
The subject of this thesis project is the integration of exchange students into Finnish social life; the aim is to clarify how foreign students can use their free time when they are in Finland. The author’s main focus in ...
Successful foundation for concept entirety and marketing: Case Restaurant Fregatti
(Laurea-ammattikorkeakoulu, 2016)
This thesis is produced in co-operation with Restaurant Fregatti, which is going through a concept change process. Objectives for this thesis was to found out key aspects in creating successful concept, define steps for ...
Developing the New Employee Orientation Process, Case Study: Coor
(Laurea-ammattikorkeakoulu, 2016)
This thesis aims to develop Coor’s current orientation process as well as its documentation procedures. Coor is one of the Nordic region’s leading companies providing facility services and employs approximately 1000 employees ...
Saneerausprojektin yleisimmät ongelmat yrittäjän ja asiakkaan näkökulmista.
(Laurea-ammattikorkeakoulu, 2015)
Opinnäytetyössä tutkittiin saneerausprojektin asiakaskokemusta, havainnollistaen yleisimpiä ongelmia yrittäjän ja asiakkaan näkökulmista. Haluttiin löytää kehittämisehdotus asiakaskokemuksen nostamiseksi, sekä rakennussa ...
Developing components of communication through service design:case study Radisson Blu Royal
(Laurea-ammattikorkeakoulu, 2015)
The purpose of this project is to develop the current communication process of ordering catering service in the room at the case company Radisson Blu Royal by the use of service design tools. The importance of communication ...